Question: What Is Zara’S Return Policy?

Can you return Zara items bought in another country?

To exchange or return any purchase made in our stores, it is vital that you show the paper receipt.

The credit will be paid using the original payment method used for the purchase.

Please remember that exchanges and returns can only be done in the same country/region where the items were bought..

Are Zara sale items final sale?

Here’s the Zara sale return policy in plain language. Zara accepts returns on sale items and full-price items with a receipt within 30 days of purchase. Other conditions apply. For more information on Zara’s return policy, see below.

Can I return something to Zara after 30 days?

You must return an item within 30 days after a purchase or after receiving an email with shipment confirmation. If you go over 30 days Zara reserves the right to deny your return — and the store can also reject your request if your item is visibly damaged or not in good condition.

How do I return Zara items?

You can return your order at any Zara store in the same market/region where you made the purchase. You only have to present the purchase receipt along with the items you wish to return. You can show it on the screen of your mobile device or print it out.

Can you return items to Zara without receipt?

Will I able to return Zara products without a receipt? According to the Zara return policy, you cannot return the product without a receipt.

What does return policy mean?

Return policies are the rules a retailer creates to manage how customers return and exchange unwanted merchandise they purchased. A return policy tells customers what items can be returned and for what reasons, and the timeframe over which returns are accepted.

Do you need a receipt to return a faulty item?

But where an item fails, shops do not have the right to demand a receipt. A credit card slip or statement or even the say-so of a person who was present when the products were purchased, are legally enough. Notices saying “No return on sale goods” are out of order.

Can you exchange Zara online?

Exchanging an item purchased at is simple. … If you choose to request an exchange through, access your order and select the item you wish to return and the size for which you want to exchange it. To return your original item, we offer you FREE options that can be consulted in the RETURNS section.

Does Zara run small?

Zara notoriously small sizing. Zara comes up incredible small. Go to M&S or French Connection for a vanity shopping experience. I fit into 8 (M&S) and small (FC) in these shops even though I am 10-12.

Can I return items after 28 days?

Companies don’t have to have a returns policy, but if they do have one, they have to follow it. You usually have 28 days to return an item, but this isn’t always the case. While free returns are mandatory for faulty goods, some online retailers may expect you to cover the cost of sending back unwanted items.

What happens if you don’t pick up Zara order?

If you don’t pick it up it will be sent back, but will take a while to process so you won’t get the money back after 15 days.

How long does Zara refund?

In the package you are returning you must include the receipt as proof of purchase as well as the item in the condition it was received in. Any refunded amount will be issued to the card used as the original payment method and this can take up to 14 working days.